BIGDY Business IT Support

Expert on-demand and managed business IT support services

Canberra based experienced and dependable business IT services.

We treat your business like it’s our own. Your IT challenges become ours.

Keeping your business productive and online since 2000

BIGDY IT. Expert on-site and remote technical support and IT services. Keeping businesses productive and online since 2000.

• Servers, networks & Wi-Fi, desktops, laptops, and devices. Talk to BIGDY about IT support options for your entire business technology infrastructure. Avoid downtime, improve performance, and implement best-practice systems security.
• Applications and data. We keep your applications fast, accessible, and available. Your data is secure and backed up.
• Data backup to the cloud. Accidental or intentional deletion of files and folders are a fact of business life and being human. BIGDY provides cloud backup to remotely save your data securely off-site. We can help restore your files at any time.
• Remote IT services across regional NSW, Sydney, and Australia-wide. BIGDY can manage the majority of IT changes, updates, and issues remotely. Remote IT help is done with remotely control of your computer over the internet for most IT support tasks. You don’t have to wait for an IT consultant to arrive at your office.
• IT Security. BIGDY maintains a high level of visibility into your IT security. We put in place best-practice security measures and proactive updates for operating systems and applications, to prevent vulnerabilities that allow breaches and data loss.
• BIGDY IT Helpdesk. BIGDY’s Help Desk service is the best way to log, monitor, and remediate IT issues quickly and professionally. Know where you are at with any support ticket at any time with our IT Helpdesk.
• On-demand or monthly fixed IT managed services. You choose whatever makes the most sense for working with BIGDY IT. Casual on-demand support when you need us, or a fixed rate schedule of IT costs to cover your entire business. To manage your IT infrastructure, cloud platform, and applications.
• Proactive managed IT services. Lock in predictable pricing for your IT costs. With managed IT services you stop the budgeting surprises that can happen with IT expenses from month to month. We work as an extension of your internal team. We setup and monitor system status at all times – for hardware errors, security issues, viruses and malware, updates and much more. With remote monitoring 24/7 and insight into every aspect of your IT infrastructure.
• Outsourced IT support services. Outsource IT support and services to BIGDY IT. Business success is technology dependent today, however business owners, CIOs, and IT managers know how hard it is for internal staff to have the skills to design, deploy, secure, optimise and manage the infrastructure and applications necessary for a competitive advantage. Outsource IT support to BIGDY.
• Computer repairs. Desktop and laptop hardware, operating system, and applications problem resolution. Ask how to prevent future computer repair incidents!

Call 02 6181 6899 or email support@bigdy.com.au